Changing Directions is a management consulting firm that provides strategic process and performance management services to Corporate Clients and Government Organisations on how to enhance performance and profitability.

 

 

Changing Directions were recently engaged by the Hong Kong Jockey Club to review the cleaning practices across their facilities, measure the standards and identify where improvements could be made to achieve industry best practice.

Read more about this and other award winning projects we've worked on.

 

 

Changing Directions have been assisting clients measure and monitor their productivity and workplace performance for over 10 years.

The consistent questions we encounter are,

• Why can’t I get the contractors to perform anywhere near the contract expectation?
• How do we ensure the contractor we choose is capable of delivering the service we require?
• How can we improve our standards?
• How do we build performance management into our contracts/tender documents?
• Can we create a balanced score card to measure contract performance?
• With tight economic times ahead how can we re-engineer our contract without sacrificing service standards?
• How do we implement Sustainable Work Practices across our organisation?
• What is Green Cleaning and how do we implement it?
• How can we monitor contractual compliance in "Real Time"?

 

2011 - "IHHC acknowledge the excellent presentation content and the speakers ability to clearly articulate relevance to their workplace"

 

2011 - Changing Directions engaged by Australian National University to assist with tender documentation for their combined cleaning and waste management contracts.

2011 - Changing Directions engaged by the City of Glen Eira to assist with the implementation of Contract Performance Management processes across all Council managed facilities.

2011 - Changing Directions Managing Director Presents at Clean Scene Trade show in April 2011

2011 - Changing Directions Managing Director to present at IHHC National Seminars in May 2011