The team at Changing Directions have significant consulting experience in the formulation of contracts, particularly to the property services industry.

We can assist with;

• determining the criteria/KPI's that should be included in a contract,
• determining service costs prior to tendering,
• ensuring all clauses are included to mitigate risks and manage service delivery.

A key component in achieving these outcomes is the inclusion of effective performance monitoring for the term of the contract.

Because we set up the correct processes for the ongoing management of contracts, clients have the information to make informed decisions, which can lead to reductions in expenditure and increased levels of service delivery.

Changing Directions provides independent third party advice, detailed statistics, proven expertise and a totally transparent contract management process.